The room was clean and the furnishings were in very good repair. Our request for adjoining rooms (surprisingly rare in hotels these days) was accommodated. Without exception, the staff was exceptional. They were attentive, friendly, and thorough which made for a positive energy throughout the hotel. Randy, the overnight desk associate, immediately replaced a broken in-room Keurig coffeemaker (great amenity!) AND without my asking, made fresh percolated decaf in the lobby in the wee hours after we’d returned from a long, exhausting day. Asfar, our breakfast waiter, is the gold standard for someone working in the service industry; he was friendly, attentive, thorough, enthusiastic, and anticipated all of our wants and needs while donning the biggest, most contagious smile (btw, the pre-paid breakfast was an excellent add-on value). I own a small business and Asfar is the kind of person we are always looking to hire, feel lucky to find and hire, and work hard to retain. Kisha, a daytime front desk associate, is also an asset to Hilton: she was friendly, positive, detail-oriented, and went above and beyond, and seemed to take pride in every little thing she did. We were in Raleigh for a funeral and the entire staff unknowingly made this difficult time much easier. Without question, I highly recommend and will stay at this Hilton on all of my future trips to Raleigh.
4sandcliffdogs
May 2023
The staff was exceptional - friendly, knowledgeable and helpful. We especially want to give a big shout out to Martha G in the dining area who was wonderful - very attentive and saw to our every need before we even had to ask
Sandy
July 2023
Clean, Comfortable and Peaceful. The pool and gym being there was a huge plus and your not bothered at all and people are willing to help and the price was real reasonable.
Goode
July 2023
I like the downstairs lobby lounge area,at night,even though it was a bit crowded.Breakfast was good.Clean and like the fact you could adjust your heat/cooling to your liking.check in time should be 2p,but the 12n is good for checking out.
Lois
April 2023
convenient location
Krista
May 2023
Linda
May 2023
The location of the hotel. Variety of restaurants nearby.Shopping mall in walking distance
Angela
May 2022
The location is perfect, the facility is always exceptionally clean and the staff is amazing!
Jerri
March 2023
The staff was very helpful and very friendly, especially Kent.
Kevin
December 2021
Great motel. We stay here every time we come to Raleigh. Great Covid precautions. Great staff. Great service.
Pam
June 2021
Reservations:
+1-833-728-2041